Customers and the Counter
The Counter
- Open Counter. The camera turns on by itself (tap the box if it went to sleep).
- Scan the customer's card QR or their Likom QR. You can also type the code under the QR.
- Enter the bill. Selyo works out what it earns and shows it before you confirm.
- To redeem, pick the reward the customer wants and confirm.
The camera switches off after 30 seconds without a QR, and when you leave the page.
Customer forgot their phone
Type their full email, mobile or Likom username in the same field. You can record earnings, but rewards and cashback need their QR. Each lookup is logged and the customer is notified.
Undo
Made a mistake? Void the transaction from the Counter or the ledger. Voids are logged.
Customers list
Every cardholder with their cards, balances and history. Search by name, username, email or mobile. Pause, remove or restore within 60 days.
Who sees what
Customer details are visible to roles with permission to view customers.
Still need help? Troubleshooting · hello@likom.co